Our goal is to provide you with the best global shipping options, no matter where you are. We serve hundreds of customers around the world every day and strive to provide the highest standards of service.
At Smellmail, we value every customer. Our priority is to ensure that items reach customers as quickly as possible. Typically, you will receive your order within 7-20 business days from the date of purchase.
Currently, we are unable to provide international shipping to the following countries or regions:
African countries, Asian countries
If you use direct shipping cost calculation: We will directly calculate the shipping cost of your order and you will see it during checkout.
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It usually takes us 1-3 business days to process your order. Please note that holidays and weekends are not included.
Pre-ordered items may require additional processing time; please refer to our pre-order page for more information.
Shipping
Shipping to the destination country usually takes about 9 to 21 business days.
If your package is not delivered on time, please contact support@smellmail.com within 6 months of shipment. Our representatives will respond within 24 hours. Please note that overdue requests may not be accepted. Thank you for your understanding.
