Privacy Policy
This Privacy Policy describes how Smellmail (“Website”, “we”, or “our”) collects, uses, and discloses your personal information when you use Smellmail.com (“Website”), visit our Services, or “our”. Access data. Make purchases or otherwise communicate with us (collectively, the “Services”). “You” and “your” as used in this Privacy Policy refers to you as a user of the Services, whether you are a customer, Website visitor, or any other person about whom we collect information in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you consent to our collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last Updated” date, and take any other actions required by applicable law.
How We Collect and Use Your Personal Information
In order to provide the Services, we collect and have collected personal information about you in the past 12 months from various sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific purposes described below, we may use the information we collect from you to communicate with you, provide services, comply with any applicable legal obligations, enforce any applicable Terms of Use and Service use, and protect or defend our rights as a user or third parties.
What Personal Information We Collect
The types of personal information we receive about you depend on how you interact with our website and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or could be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information You Provide to Us Directly
Information you may provide to us directly through our Services includes:
Basic contact information, such as your name, address, phone number, email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, and security questions.
Purchase information, including items you have viewed, added to your shopping cart or wish list.
Customer support information, including information about your communications with us, such as: B. When you send a message through the Services.
Certain features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information. However, this may prevent you from using or accessing those features.
Information We Collect Through Cookies
We also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.
Information We Receive from Third Parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that operate our websites and services, such as Shopify.
Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments, fulfill your orders, and provide you with the products or services you request in order to fulfill our relationship with you.
When you visit our websites, open emails or click on links in emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we receive from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, nor are we responsible for the policies or practices of third parties. For more information, see the “Third-Party Websites and Links” section below.
Information You Provide to Us Directly
Information you may provide to us directly through our Services includes:
Basic contact information, such as your name, address, phone number, email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, and security questions.
Purchase information, including items you have viewed, added to your shopping cart or wish list.
Customer support information, including information about your communications with us, such as: B. When you send a message through the Services.
Certain features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but this may prevent you from using or accessing those features.
Information We Collect Through Cookies
We will automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.
Information We Receive from Third Parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Download Shopify.
Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments, fulfill your orders, and provide you with the products or services you request in order to fulfill our relationship with you.
When you visit our websites, open emails or click on links in emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we receive from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or actions of third parties. For more information, see the “Third-Party Websites and Links” section below.
Categories Categories of Recipients
Identifiers, such as basic contact information and certain order and account information
Business Information, such as order information, purchase information, and customer support information
Internet or similar network activity, such as: B. Usage Data
Vendors and third parties who provide services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Business and marketing partners
Subsidiaries
We do not use or disclose sensitive personal information to draw conclusions about you.
In the past 12 months, we have “sold” and “shared” (as those terms are defined under applicable law) personal information in connection with advertising and marketing activities, as described below.
Categories of Recipients of Personal Information
Identifiers, such as basic contact information and certain order and account information from business and marketing partners
Business Information, such as B. Records of products or services purchased from business and marketing partners and purchase information
Internet or similar network activity, such as Usage Data from business and marketing partners
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to public areas of the Services, such content will be public and accessible to anyone.
We do not control who has access to the information you share with others, and we cannot ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor are we responsible for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our website may contain links to websites or other online platforms operated by third parties. If you click on a link to a website that we do not influence or control, you should read its privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information on such websites. Information you provide in public or semi-public areas (including information you share on third-party social networking platforms) may also be accessible to other users of the Services and/or users of these third-party platforms without limiting our use or visibility to third parties. Our inclusion of such links does not in itself constitute an endorsement of the content of these platforms or their owners or operators, unless disclosed on the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request that information be removed.
As of the effective date of this Privacy Policy, we have no actual knowledge that we are “selling” or “sharing” (as those terms are defined under applicable law) the personal information of any person under the age of 16.
Categories of Recipients
Identifiers, such as basic information and certain order and account contact information
Business Information, such as order information, purchase information, and customer support information
Internet or similar network activity, such as: B. Usage Data
Vendors and third parties who provide services on our behalf (such as Internet service success, payment processors, fulfillment partners, customer support partners, and data analytics success)
Business and Marketing Partners
Affiliates
We do not use or disclose sensitive personal information to draw conclusions about you.
In the past 12 months, we have "sold" and "shared" (as such terms are defined under applicable law) personal information in connection with advertising and marketing activities, as described below.
Categories of Recipients of Personal Information
Identifiers, such as basic contact information and certain order and account information from business and marketing partners
Business Information, such as B. Records of products or services purchased from business and marketing partners and purchase information
Internet or similar network activity, such as Usage Data from business and marketing partners
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to the public side of the Services, such content will be public and accessible to anyone.
We do not control who has access to the information you share with others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make public.
Third-Party Websites and Links
Our website may contain links to websites or other online platforms operated by third parties. If you click on a link to a website that we do not influence or control, you should read its privacy and security policies and other terms and conditions. We do not guarantee or warrant the privacy or security of such websites, including the accuracy, completeness or reliability of the information on such websites. Information you provide in public or semi-public areas (including information you share on third-party social networking platforms) may also be accessible to other users of the Services and/or users of these third-party platforms without limiting the third party's use or visibility. Our inclusion of such links does not in itself constitute an endorsement of the owners or operators of these platforms unless disclosed on the Services.
Children's Data
The Services are not intended for use by children, and we do not collect personal information from children. If you provide us with personal information of a child's parent or guardian, you may request that information be removed by contacting us using the contact information provided below.
As of the effective date of this Privacy Policy, we are clearly "selling" or "sharing" (as those terms are defined under applicable law) the personal information of any person under the age of 16.
**Complaints**
If you have any complaints about the way we process your personal data, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact information provided below or by lodging a complaint with your local data protection authority.
**International Users**
Please note that we may transfer, store, and process your personal information outside of your country of residence, including in the United States. Your personal data will also be processed by staff, third parties, and partners in those countries.
When we transfer your personal data outside of Europe, we will rely on recognized transfer mechanisms, such as the EU Commission’s Standard Contractual Clauses or equivalent contracts issued by the UK competent authorities, unless the data is transferred to a country with adequate safeguards in place at all levels.
**Contact Us**
If you have any questions about our privacy practices or this Privacy Policy, please contact us at support@smellmail.com.